Skip to main content
Support is Offline
Today is our off day. We are taking some rest and will come back stronger tomorrow
Official support hours
Monday To Friday
From 09:00 To 17:30
  Saturday, 23 April 2022
  3 Replies
  6.2K Visits
0
Votes
Undo
I recently re-purchased a copy of Kutools for Excel and ran installation app. Installatiion went fine. However, it is not showing up in Excel add-in or com add-in lists
1 year ago
·
#2645
0
Votes
Undo
Hi redwood.kardon,

Sorry for the trouble. Did you try to uninstall the app, clear related documents and then download and reinstall it?

If you did, please send me the information about your operating system, Excel version and the language you are using on your computer.

Thanks in advance.

Amanda
1 year ago
·
#2649
0
Votes
Undo
I couldn't wait for a response to my question so I had to purchase another copy. That works but I'm out $49
1 year ago
·
#2650
0
Votes
Undo
I couldn't wait for a response to my question so I had to purchase another copy. That works but I'm out $49


Hi edwood.kardon,

If you only need one liscense, you can ask for a refund in 60 days. Please contact .

Amanda
  • Page :
  • 1
There are no replies made for this post yet.